Customer Reviews for Infiniti of Massapequa Massapequa, NY

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Infiniti of Massapequa in Massapequa, NY, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Infiniti of Massapequa, allow us the opportunity to earn your business.

Just wanted to let you know that I had a most very pleasurable experience working with Paul Rabinowitz as my sales representative. He is kind, courteous, patient and, most important, a great listener. Made my purchase extremely easy. My first Infiniti was a 2009 G37X with which I was very pleased. Part of my reason for coming back to Infiniti, other than the quality of your vehicles, is your AMAZING service department. Gina DeBeneditto has always been wonderful. We even connected when I was in signing off on the final paperwork for my new QX50. Bob Sedrish was most helpful in that area. All in all, I thought it was important for me to let you know how I felt about some of the members of your staff.

Thank you Chris and your staff, especially Robert Chouloute. Robert is a professional and experienced individual. He went above a beyond to find me the right color. He was patient to wait for while I went and came out of the hospital the day I was suppose to pick my car. I also love the way you package your vehicles like with the winter rubber mats package and the lighted kick plate. Little things like that make the vehicle more personalized to me. Thank you again
Rolando M 2015  Infiniti   Q50

It was truly a pleasure to work with the sales team. They were very professional and efficient. I would highly recommend Larry, Nick & Robert to my friends & family. They are all very personable and knowledgeable and easy to work with.
Lisamarie D 2015  Infiniti   Q50

Just purchased a new 2014 QX60 from your dealership on 03/22/2014. This is my second purchase from your dealership within the last 5 years . My experience with your salesman Nick Imperatore was a perfect ten stars! Mr. Robert Sedrish was the most helpful in getting me a competitive finance rate along with extended warranty coverage and loJack. Ten stars also to him. Being in the hospitality business for over 32 years I can truly say you manage a great team.I definitely will recommend infiniti Of Massapequa to any one looking to purchase an Infiniti. Nick put great efforts in finding the color combination and option packages for my QX60. Thanks, and looking forward to do, and recommend, business to infiniti of Massapequa.
Bade D.    

We had a wonderful experience at the showroom. I knew what I wanted since I had the G37X Infiniti for 3 years and just love the car. It is sleek, comfortable and great to handle, especially in the winter when it snowed. You can feel the car grip the road. I asked and got the same color, fully loaded 2013 and I am very satisfied with it. I am also very pleased with Kevin, he was very polite, understanding and went all out to get what we wanted. I will hopefully see you in 2 years when my lease is up.

It has been our pleasure to do business with your company Infiniti Of Massapequa on my 2013 FX37. My wife and I are very happy we didn't go with the BMW.. I got more value and saved alot with the fx37 ,My daughter loves the interior .I must say Brandon was very helpful with taking his time to show me the benefits and costing {SAVINGS} compare to BMW . He was not pushing me to make a decision like the other dealerships. I am VERY VERY happy with this FX37 drives and handle well ,GREAT Experience!!! Thanks again, for all of your help/ STAFF. I am truly HAPPY
Sean E. 2013  Infiniti   FX37

All the sales personnel was very kind and no matter who we spoke to every question we had was answered. This was our first time in an Infiniti dealer and Andrew was very nice to deal with. Any question we asked he had an answer for. He was great with helping us pick the car we wanted. It was a pleasure. All my questions were answered and calls were returned promptly. They had us in the car we wanted and worked out a lease for the payment we wanted. The delivery was smooth. All the features of the were explained in depth. Andrew even called us before we came and asked us to bring a dvd so he could show us how to work the TV features. Things went so smooth it was like a dream.
Michael 2013  Infiniti   JX35

My husband and I walked in at 10 am and had a car by the end of the day. Paul Rabinowitz was a pleasure to deal with. He was the consultant that leased my husband's car, accordingly, Rich wanted to work with Paul. Paul was very knowledgeable about the car and made sure we walked the parking lot to see the different colors. We had no intention to lease a car without shopping around, but by the end of our meeting, we trusted Paul that he would give us a fair price. In addition, Paul stayed with me to go over the features of the car, the following Monday he called me to see if there were any issues and on Friday he spent 30 minutes going over features that I couldn't figure out. He also helped me buy all weather mats for the car. I have a friend that her lease is up and I am going to suggest this car and of course this consultant. As mentioned above, we leased the car at 12:30 and picked up the car at 5 pm. Paul spent a good hour getting everything set up and spent another day with me going over features that he showed me on Saturday and I forgot or that I needed further clarification. In addition, he never made me feel like i was an idiot. I truly enjoyed my purchase experience at infinity and I truly owe it to Paul. The car is so easy to drive. We had such a positive experience with Rich's car and so far I love my car and the service I have received from Infiniti. Again, Paul is such a nice man. He made me feel very comfortable leasing a car. Thank you for such a positive experience.
Lisa 2013  Infiniti   JX35

As far as our experience with your dealership, I have nothing but positive things to say. Again, the vehicles are premium and I was expecting a bit different experience than the traditional, slimy, back and forth, cloak and dagger nonsense that one usually gets, even with Nissans. Being prepared has allowed us to avoid most of this silliness at dealerships in the past so I took it upon myself to be very well informed before we visited Infiniti of Massapequa. Randy Gallo greeted us with warmth, took our questions seriously and his disposition alone added so much to our purchase it became inevitable that we would end up buying from him. He knew the product and lease programs and made us well aware of the privileges of ownership with this brand of car. You really do get what you pay for. In fact, everybody we came into contact with was considerate and professional and we have already begun to tell family and friends about how much fun we had. Specifically, Randy is an asset to you and the service he introduces for your dealership has a profound effect. Delivery day was an absolute blast. We'll visit him and you again, I'm sure. Thank you sincerely for this positive experience.
Darren 2013  Infiniti   G37X

Paul Rabinowitz was a pleasure to work with and very detailed. He was extremely courteous and helpful and has followed up w/ me to check in how everything was which I have never experienced w/ prior leases.
Corey 2013  Infiniti   G37x

Thanks for the welcome and I have been a member of the family for a long time now. I had a 2001 I30 for 12 years up until I purchased the M and have had it serviced by Gina Marie and Darren for years and they do an excellent job. Randy and team did a great job in making buying this car a pleasant experience. They were friendly, courteous and patient with us while we made our decision between the G and M. So far the car is fantastic and we couldn't be happier. Thanks for everything, Jim
Jim 2013  Infiniti   M37x

The service we received was truly exceptional from the onset of stepping into dealership. Friendly, courteous and professional. Lamont was one of the best salesman I have encountered. He listened to my husband and I, what our needs were. He asked certain questions to help us decide on which vehicile was best suited for us. He did not try to oversell. We felt his interest was what was best for us. I will definitely recommend him to my family and friends. Love our truck. Love Lamont, our salesman, Love Preston, financing. Love the dealership. LOVE LOVE LOVE
Rex S. 2012  Infiniti   QX56

It was a pleasure working with your sales people. They were helpful in every way. Gene, Steve and Paul made our experience most memorable. Thank you.
Steve S 2012  Infiniti   G37X

I recently purchased a used G37x sedan at your location and just wanted to commend Robert Chouloute for all his help and professionalism, From the very beginning Robert made me feel like a valued customer and didn't pressure me to make any decisions that I wasn't ready to make. He was always available when I called and was able to answer any question that I threw at him. Dealing with a Robert was a truly pleasant experience and I will definitely be referring friends and family to him. Thanks for making the car buying process an easy one, Robert!
Davide V.    

Mr. DeStefano Just a little thank you for your email as I stated in my letter to your dealership was first class from the moment I was greeted by Mr.Rabinowitz showing me everything about the car then meeting Mr.Dan Locicero who worked out all the details and Mr.Pres Waterman finishing up every little last detail. Usually car shopping is not fun but these gentleman went way above and beyond the call of duty to make sure I was completely satisfied. They are a credit to your dealership and Infiniti. Great job and thank you gentleman. Fred S
Fred S 2012  INFINITI   M37X

Once again, the team at Massapequa helped me find the car and payment terms to suit my needs. I never felt pressured and the entire process was smooth. Each member of the sales team was pleasant and treated me with respect. I would definitely recommend this dealership to any would-be Infiniti owners!!
Dominick V. 2011  INFINITI   M37X

I wanted to commend you and your organization. I’ve been buying and leasing vehicles in my business for over 32 years. I’m in a service business like yours and have a lot of large vehicles and staff that work for our family day in and day out. As you know in a service oriented business, it’s very hard to be 100 %. I will tell you Herb Bresler and Ken Chan are a very good barometer in how your organization is run. They were very professional, accommodated, and outright SUPER! We run over 28 vehicles in our commercial fleet and have many cars as well! Looking forward to doing business in the future. Cheers to you and your staff.
Mark G 2011  INFINITI   QX56

I just wanted to respond and tell you that my experience at Massapequa was wonderful. Your sales team Herb, Dan and Kenny took their time to give me all the information I needed to make an educated purchase. They simplified the process and made the transaction easy and haggle free. I am very happy with the way I was treated and I am happy with my new car. Thank you,
Marissa L 2011  INFINITI   G37x

This was the best experience that we ever had buying a car.This is the third vehicle that we have leased but the first time we had the pleasure of leasing from this dealership. We were not sure if we wanted to lease another vehicle. The dealership in Valley Stream that we leased our other two from were not a people friendly dealership. The second we walked into the dealership and meet Steve we were impressed by his professionalism. Steve took the time to answer all of our questions, even after we had stated that we were not sure if we were going to lease another infiniti. He took the time to go over pricing and options with us. We decided to test drive the G37x, upon returning from the test car and meeting Gene the Manager and Press the financial expert we leased the car. It was the excellent care and professional staff along with the integrity, honesty and friendly customer service that will keep us going back for all of our cars.If you are looking for a dealership that offers you a friendly, honest shopping experience with great pricing, and number one customer service drive over to Massapequa where I assure you, it will be well worth your time.
Colleen P. 2011  Infiniti   G37X

Everyone at the dealership is always so friendly and informed!
Jane S    

I had the best buying experience at Massapequa. The salesmen were very friendly and helpful!
-Stefani Jones    


Infiniti of Massapequa
4450 Sunrise Highway
Massapequa, NY 11758
Phone: (516) 797-5200
Driving Directions & Map

Sales Hours

Mon: 9:00a - 9:00p
Tues: 9:00a - 9:00p
Wed: 9:00a - 9:00p
Thurs: 9:00a - 9:00p
Fri: 9:00a - 9:00p
Sat: 9:00a - 6:00p
Sun: 12:00p - 5:00p

Service Hours

Mon: 7:30a - 8:00p
Tues: 7:30a - 8:00p
Wed: 7:30a - 8:00p
Thurs: 7:30a - 8:00p
Fri: 7:30a - 8:00p
Sat: 8:00a - 2:00p
Sun: Closed